In case you want to contact us because you haven’t received your freiKartE yet or you lost, please read the following information below. Thank you!
The mail out of the freiKartE is kindly arranged by the universities (and so we can ensure that your data is protected). If you are at the first or second semester your freiKartE should be included in your enrolment package or should have been sent to you by mail or you should have received an email by your university where to pick up the ticket.
In case you still didn’t receive your freiKartE or you lost yours you can order a new one through us. Please send a prepaid reply envelope (90 cent stamp) and a copy of your Identity Card and Student ID AS WELL as a copy of your enrolment certificate (your semester should be evident) – it is very important to send in ALL information otherwise there will be no replacement ticket – to:
T&M Verlag GmbH
z.Hd. Prof. Christoph Meier-Siem
We will ensure to send you your replacement copy as soon as possible.